You can ask Scented Flowers to delete the personal data we hold about you, including data received through WhatsApp or Facebook.
How to ask
On WhatsApp: send DELETE MY DATA to +971 54 241 1591 from the number you used with us.
By email: write to hello@scentedflowers.net with the subject "Delete my data". Include your name and the mobile number you used.
To protect your privacy, we may ask you to confirm the request from the same number or email.
What happens next
We confirm your request and complete it within 30 days.
We delete your WhatsApp conversations, contact details, addresses, map pins, gift recipient details and delivery photos.
We must keep order, receipt and VAT invoice records for at least 5 years, as required by UAE law. These are kept only for that purpose and are then deleted.
If you have an active monthly plan or an upcoming delivery, we will ask you whether to cancel it first.
Facebook and WhatsApp
If you connected with us through a Facebook or WhatsApp sign-in, you can also remove our app from your Facebook account under Settings → Apps and Websites. Then contact us as above so we can delete the data we received.